Personal data protection policy

Virgomove is committed to respecting the privacy of users of its website. This personal data protection policy (the “Policy”) explains how we collect, store, use your personal data when you browse or make purchases on our website or provide us with personal data in any way. either. These rules apply regardless of how you access the website and cover any technology or device that allows access to it.
This Policy tells you the type of personal data we collect, how we use your personal data and the rights you have to control our use of it.
We invite you to read this Policy carefully and possibly print a copy and keep it for future reference. By browsing the website or using it in any way, you must have read this Policy.
In addition, within the meaning of the GDPR:
• “personal data” is any information that concerns you and allows you to be identified, directly or indirectly;
• “processing of personal data” is any operation or set of operations applied to personal data.

What categories of personal data do we collect and for what purposes?

We collect personal data either directly from you, generally through forms on our website, or indirectly during your interactions with us.
Regarding data collected directly from you, we mark all mandatory information on our forms with an asterisk. Indeed, certain information is essential whether in the context of the execution of a contract between Virgomove and you, for the provision of a service that you have requested from us, or even for compliance with a legal obligation.
We collect personal data for the following purposes:
• Customer relationship management, essentially requiring identification data such as your name and contact details;
• Management of an order, for which we collect data such as name, email address, billing address, delivery address, telephone number, your selection of products or payment information;
• Sending commercial communications, in particular through your subscription to our newsletter by leaving us your email address;
• Management of product reviews for which we need at least your email address.

Cookies

We receive and store certain types of information whenever you interact with us.
Therefore, when consulting our website, information relating to your browsing may be recorded in “cookie” files installed on your terminal.
We issue these cookies to facilitate your navigation on our website. They may also be issued by our partners in order to personalize the advertising offer sent to you outside our website.
Furthermore, cookies may be included in different areas of our website. These spaces can display advertising content from advertisers on your terminal.
Only the issuer of a cookie is likely to read or modify the information contained therein.The cookies we issue
The cookies that we install on your device allow us to recognize your browser when you connect to our website.
We issue cookies for the following purposes:
• Establish traffic statistics (number of visits, page views, abandonment in the order process) in order to monitor and improve the quality of our services;
• Adapt the presentation of our website to the display preferences of your terminal;
• Memorize information entered in forms, manage and secure access to reserved and personal spaces such as your account, or manage your shopping cart. We may send you emails to inform you of the status of your basket: you can end targeting at any time using the unsubscribe link at the bottom of these emails;
• Provide you with content, including advertising, related to your interests and personalize the offers we send to you.
Third-party cookies
The issuance and use of cookies by third parties is subject to the privacy protection policies of these third parties. We have no access to or control over third-party cookies. However, we ensure that partner companies process the information collected on our website exclusively for our needs and in compliance with applicable regulations.

Contact

All questions, requests for information relating to this Policy or requests to exercise any of your rights mentioned above can be sent by email to: contact@virgomove.com.
Or by mail to the following address: 130 Rue Chateaubriand 84170 Monteux.